SUPPORT
How can we help?
Questions about a quote, an order in review, or a payout? Write to us and a person from the team will reply by email.
EMAIL SUPPORTsupport@kartacash.comALREADY SOLD A CARD?Track your order →Every order has its own status page, reachable with email verification.
To get a faster answer, include
- Your order ID (shown on the order's tracking page).
- The email address you used for the order.
- A short description of the problem.
STAY SAFE
We never ask for card codes by email
We will never ask for your full gift card code or PIN by email. Card credentials are only submitted through the secure order flow on this site.
Our only support address is support@kartacash.com. Messages from any other address claiming to be KartaCash are not from us.